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Purchase of Netspace by iiNet — Frequently Asked Questions

What are the details of sale?
iiNet have reached an agreement to purchase 100% of the shares of Netspace. The transaction has been agreed and the completion of the acquisition is scheduled for the end of April 2010.

Will my service/plan change?
No, it will be business as usual with Netspace’s offerings remaining independent of iiNet. Overtime, it is anticipated that Netspace will be able to leverage off a number of iiNet product innovations, eg IPTV.

Will iiNet be integrating Netspace?
From a customer perspective it will be business as usual. iiNet intend to run Netspace as a wholly owned subsidiary.

What will happen to the Netspace call centre?
iiNet will be retaining the entire office in Melbourne, including the customer service function. All calls and enquiries will continue to be handled exclusively in the current Netspace Contact Centre.

Media Relations Contact

Marketing and Advertising Manager

Netspace Online Systems Pty Ltd
Level 2, 293 Camberwell Road
Camberwell VIC 3124

Tel: 03 9811 0000
Email: marketing@netspace.net.au

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