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ADSL broadband – switching to Netspace is easy

If you already have ADSL broadband with another provider, it's now easier than ever to make the switch to Netspace. The Rapid Transfer process (for ADSL1) or the Fast Churn process (for ADSL2+) allows you to move to a Netspace ADSL broadband plan with minimum fuss and next to no ADSL downtime. Plus, under our current broadband offer, switching to Netspace ADSL broadband via Rapid Transfer will probably cost you nothing.

What is Rapid Transfer and Fast Churn?

Rapid Transfer (for ADSL1) and Fast Churn (for ADSL2+) allow you to quickly and easily move between participating ADSL broadband providers, with minimal downtime (a period without broadband).

Typical time between ordering and receiving Netspace Broadband

Broadband Type Switching Process Order Time Downtime
ADSL1 Rapid Transfer 3 to 5 Business days 2 to 6 hours
ADSL2+ Fast Churn 10 to 14 Business Days 0 to 10 minutes

Without these processes you will normally experience up to 14 days downtime.

You will be notified whether Rapid Transfer or Fast Churn is available or not during the signup process before you commit to ordering Netspace ADSL broadband.

Free Rapid Transfer offer

That's right, switch to Netspace ADSL broadband via the Rapid Transfer process and get FREE connection on any agreement of 6 months or longer. Select a 24 month agreement and we'll provide you with a Netspace Standard ADSL modem for FREE.

How do I switch?

Switching to Netspace ADSL broadband is easy:

  1. Check your current ADSL broadband provider participates in Rapid Transfer if you are ordering a Netspace ADSL1 plan or Fast Churn if you are ordering a Netspace ADSL2+ plan.
  2. Check your ADSL broadband account is active with your current broadband provider
  3. Check that your ADSL modem is supported by us
  4. Join one of our great value ADSL broadband plans
  5. Select either Rapid Transfer or Fast Churn when asked when you join Netspace

Does my current ADSL broadband provider support Rapid Transfer or Fast Churn?

Most major ADSL broadband providers participate in the Rapid Transfer and Fast Churn process. You can see if your ISP participates by checking the list here:

Service Provider Name Rapid Transfer
(DSL Transfer)		 Fast Churn
(DSL/SSS Transfer)
AAPT Ltd Yes No
Ace Internet Services Pty Ltd Yes No
Adam Internet Pty Ltd Yes No
Agile Pty Ltd Yes Yes
Alphawise Solutions Pty Ltd Yes No
AlwaysOnline Pty Limited Yes No
Amcom Pty Limited Yes Yes
Australia Online Pty Limited Yes Yes
Belmont Computer Centre Pty Ltd T/AS Sunet Internet Yes Yes
Blitz Telecom (Australia) Pty Ltd Yes Yes
Broadband Wireless Pty Limited Yes Yes
BT Australasia Pty Ltd Yes No
Cascade iCom Pty Ltd Yes No
Chariot Limited Yes Yes
Chime Communications Pty Limited Yes No
Clarenston Pty Ltd Yes Yes
Clear Security Pty Ltd Yes No
Commander Australia Limited (formerly RSL COM) Yes No
Commerce Australia Yes No
Country Energy (trading as CEInternet) Yes Yes
CNT Corp Pty ltd Yes No
CONNECT.com Yes No
Crosslink Pty Ltd Yes No
DESTRA Yes Yes
Dragnet Internet Services P/L Yes No
Dodo Australia Pty Ltd Yes No
Dot Communications Pty Ltd Yes No
Dragnet Internet Services Pty Ltd Yes No
ECN Pty Limited Yes Yes
Ecomtel Pty Ltd Yes No
Ecopost Pty Ltd Yes No
EFTel Yes No
Exetel Pty Ltd Yes Yes
Ensyst Pty Ltd Yes No
EON Technology Pty Ltd Yes No
E-Talk Communications Pty Limited (trading as Comcen Internet Services) Yes Yes
Foundation IT Services Pty Limited Yes No
General Communications Business P/L Yes No
Global Dial Pty Ltd Yes No
GPK Computers Pty Ltd Yes No
GPM Internet Pty Limited Yes Yes
GS Telecom Pty Ltd Yes No
Highway Internet Services Pty Ltd Yes No
IDXNET Computing Pty Ltd Yes Yes
iiNet Ltd Yes Yes
Imagetec Pty Ltd Yes No
Integrated Data Labs Pty Ltd Yes No
Intek Pty Ltd Yes Yes
Internet Australis Pty Ltd Yes Yes
Internex – INT Yes No
ispOne Pty Ltd Yes Yes
ITel Community Telco Ltd Yes No
LANcare IT Pty Ltd Yes No
LastMileAccess Pty Ltd Yes No
Library Board of Victoria (trading as VicNet) Yes Yes
M2 Telecommunications Group Ltd Yes No
Make the Net Work for You Pty Limited (trading as EscapeNet) Yes Yes
Mikka International Pty Ltd Yes No
Mr Fikret Guclu t/a Broadway Internet Services Yes No
National Broadband Pty Limited Yes Yes
N C Cable Pty Ltd Yes No
NEC Australia Pty Limited Yes No
Net2000 Pty Limited Yes Yes
Net Power Pty Ltd Yes No
Netspace Networks Pty Ltd Yes Yes
Network Technology (Aust) Pty Limited Yes Yes
Nexon Asia Pacific Pty Ltd Yes Yes
OPTUS Networks Pty Ltd Yes No
Ozbiz Holdings Pty Ltd Yes No
Pacific Internet (Aust) Pty Ltd Yes Yes
Powertel Limited Yes Yes
Primus Telecommunications Pty Limited Yes Yes
R P Equipment Pty Ltd Yes Yes
RSL COM (now Commander Australia Limited) Yes No
Request Broadband P/L Yes Yes
Saunders Properties Pty Limited Yes Yes
Seltek Australia Pty Ltd Yes No
SHS Holdings Pty Ltd (formerly Online Connect) Yes No
Soul Pattinson Telecommunications Pty Ltd Yes Yes
Spacelink Communications Pty Ltd Yes Yes
Spectrum Networks Pty Ltd Yes No
Studytech Pty Ltd T/A Community Broadband Yes No
Swiftel Communications Pty Ltd Yes Yes
Techex Communications Pty Ltd Yes Yes
TeleOne Pty Ltd. Yes No
Telstra Yes No
Texcel Communications Pty Ltd Yes No
TPG Internet P/L Yes Yes
Unitedtec Pty Ltd Yes Yes
Vanco Australasia Pty Ltd Yes No
Verizon Australia Pty Ltd formerly MCI Worldcom Australia Pty Ltd Yes No
Westnet Pty Ltd Yes Yes
West Tech Systems Yes No
Westvic Broadband Pty Ltd Yes Yes
Wideband Networks Pty Ltd Yes Yes
Zintel Communications (Aust) Pty Ltd Yes No

If your ISP is not listed here call Netspace Sales on 1300 360 025 and we can determine if you're able to switch to Netspace via the Rapid Transfer process.

What do I do with my current ADSL broadband connection?

Rapid Transfer and Fast Churn are only available if you have an active ADSL broadband connection - so please do not cancel your service with your current broadband provider. Please note that if you are still in contract with your current broadband provider the transfer of your service may result in early termination charges. It is your responsibility to confirm the terms of your current provider's agreement.

Does Netspace support my modem?

We provide support for modems listed here.

If your modem is not listed and you need to call Technical Support, our team will provide basic assistance for any type of Broadband Modem, but we can only diagnose issues for supported modems.

What will I need to do when churning?

A few days after you have chosen to switch to Netspace, you will notice that your ADSL signal has disappeared. Once it reappears, usually between 2 to 6 hours later, you will need to reconfigure your connection with the new username and password you have received from us. You should then be able to connect. If you encounter any trouble, you can contact our support staff on 131 456.

Ready to churn?

Great. Simply join through our regular process and nominate Rapid Transfer or Fast Churn when asked.