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If you already have ADSL broadband with another provider, it's now easier than ever to make the switch to Netspace. The Rapid Transfer process (for ADSL1) or the Fast Churn process (for ADSL2+) allows you to move to a Netspace ADSL broadband plan with minimum fuss and next to no ADSL downtime. Plus, under our current broadband offer, switching to Netspace ADSL broadband via Rapid Transfer will probably cost you nothing.
Rapid Transfer (for ADSL1) and Fast Churn (for ADSL2+) allow you to quickly and easily move between participating ADSL broadband providers, with minimal downtime (a period without broadband).
Typical time between ordering and receiving Netspace Broadband
| Broadband Type | Switching Process | Order Time | Downtime |
|---|---|---|---|
| ADSL1 | Rapid Transfer | 3 to 5 Business days | 2 to 6 hours |
| ADSL2+ | Fast Churn | 10 to 14 Business Days | 0 to 10 minutes |
Without these processes you will normally experience up to 14 days downtime.
You will be notified whether Rapid Transfer or Fast Churn is available or not during the signup process before you commit to ordering Netspace ADSL broadband.
That's right, switch to Netspace ADSL broadband via the Rapid Transfer process and get FREE connection on any agreement of 6 months or longer. Select a 24 month agreement and we'll provide you with a Netspace Standard ADSL modem for FREE.
Switching to Netspace ADSL broadband is easy:
Most major ADSL broadband providers participate in the Rapid Transfer and Fast Churn process. You can see if your ISP participates by checking the list here:
| Service Provider Name | Rapid Transfer (DSL Transfer) |
Fast Churn (DSL/SSS Transfer) |
|---|---|---|
| AAPT Ltd | ||
| Ace Internet Services Pty Ltd | ||
| Adam Internet Pty Ltd | ||
| Agile Pty Ltd | ||
| Alphawise Solutions Pty Ltd | ||
| AlwaysOnline Pty Limited | ||
| Amcom Pty Limited | ||
| Australia Online Pty Limited | ||
| Belmont Computer Centre Pty Ltd T/AS Sunet Internet | ||
| Blitz Telecom (Australia) Pty Ltd | ||
| Broadband Wireless Pty Limited | ||
| BT Australasia Pty Ltd | ||
| Cascade iCom Pty Ltd | ||
| Chariot Limited | ||
| Chime Communications Pty Limited | ||
| Clarenston Pty Ltd | ||
| Clear Security Pty Ltd | ||
| Commander Australia Limited (formerly RSL COM) | ||
| Commerce Australia | ||
| Country Energy (trading as CEInternet) | ||
| CNT Corp Pty ltd | ||
| CONNECT.com | ||
| Crosslink Pty Ltd | ||
| DESTRA | ||
| Dragnet Internet Services P/L | ||
| Dodo Australia Pty Ltd | ||
| Dot Communications Pty Ltd | ||
| Dragnet Internet Services Pty Ltd | ||
| ECN Pty Limited | ||
| Ecomtel Pty Ltd | ||
| Ecopost Pty Ltd | ||
| EFTel | ||
| Exetel Pty Ltd | ||
| Ensyst Pty Ltd | ||
| EON Technology Pty Ltd | ||
| E-Talk Communications Pty Limited (trading as Comcen Internet Services) | ||
| Foundation IT Services Pty Limited | ||
| General Communications Business P/L | ||
| Global Dial Pty Ltd | ||
| GPK Computers Pty Ltd | ||
| GPM Internet Pty Limited | ||
| GS Telecom Pty Ltd | ||
| Highway Internet Services Pty Ltd | ||
| IDXNET Computing Pty Ltd | ||
| iiNet Ltd | ||
| Imagetec Pty Ltd | ||
| Integrated Data Labs Pty Ltd | ||
| Intek Pty Ltd | ||
| Internet Australis Pty Ltd | ||
| Internex – INT | ||
| ispOne Pty Ltd | ||
| ITel Community Telco Ltd | ||
| LANcare IT Pty Ltd | ||
| LastMileAccess Pty Ltd | ||
| Library Board of Victoria (trading as VicNet) | ||
| M2 Telecommunications Group Ltd | ||
| Make the Net Work for You Pty Limited (trading as EscapeNet) | ||
| Mikka International Pty Ltd | ||
| Mr Fikret Guclu t/a Broadway Internet Services | ||
| National Broadband Pty Limited | ||
| N C Cable Pty Ltd | ||
| NEC Australia Pty Limited | ||
| Net2000 Pty Limited | ||
| Net Power Pty Ltd | ||
| Netspace Networks Pty Ltd | ||
| Network Technology (Aust) Pty Limited | ||
| Nexon Asia Pacific Pty Ltd | ||
| OPTUS Networks Pty Ltd | ||
| Ozbiz Holdings Pty Ltd | ||
| Pacific Internet (Aust) Pty Ltd | ||
| Powertel Limited | ||
| Primus Telecommunications Pty Limited | ||
| R P Equipment Pty Ltd | ||
| RSL COM (now Commander Australia Limited) | ||
| Request Broadband P/L | ||
| Saunders Properties Pty Limited | ||
| Seltek Australia Pty Ltd | ||
| SHS Holdings Pty Ltd (formerly Online Connect) | ||
| Soul Pattinson Telecommunications Pty Ltd | ||
| Spacelink Communications Pty Ltd | ||
| Spectrum Networks Pty Ltd | ||
| Studytech Pty Ltd T/A Community Broadband | ||
| Swiftel Communications Pty Ltd | ||
| Techex Communications Pty Ltd | ||
| TeleOne Pty Ltd. | ||
| Telstra | ||
| Texcel Communications Pty Ltd | ||
| TPG Internet P/L | ||
| Unitedtec Pty Ltd | ||
| Vanco Australasia Pty Ltd | ||
| Verizon Australia Pty Ltd formerly MCI Worldcom Australia Pty Ltd | ||
| Westnet Pty Ltd | ||
| West Tech Systems | ||
| Westvic Broadband Pty Ltd | ||
| Wideband Networks Pty Ltd | ||
| Zintel Communications (Aust) Pty Ltd |
If your ISP is not listed here call Netspace Sales on 1300 360 025 and we can determine if you're able to switch to Netspace via the Rapid Transfer process.
Rapid Transfer and Fast Churn are only available if you have an active ADSL broadband connection - so please do not cancel your service with your current broadband provider. Please note that if you are still in contract with your current broadband provider the transfer of your service may result in early termination charges. It is your responsibility to confirm the terms of your current provider's agreement.
We provide support for modems listed here.
If your modem is not listed and you need to call Technical Support, our team will provide basic assistance for any type of Broadband Modem, but we can only diagnose issues for supported modems.
A few days after you have chosen to switch to Netspace, you will notice that your ADSL signal has disappeared. Once it reappears, usually between 2 to 6 hours later, you will need to reconfigure your connection with the new username and password you have received from us. You should then be able to connect. If you encounter any trouble, you can contact our support staff on 131 456.
Great. Simply join through our regular process and nominate Rapid Transfer or Fast Churn when asked.
Enter your phone number to find out.