Netspace broadband features

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Residential Broadband Features

Flat Rate (no excess charges)	Choose a flat rate option and never get charged for excess usage ever. With Netspace Flat Rate broadband plans you can use the Internet as much as you like - when you reach your download allowance your speed is shaped from your broadband plan speed to dial up speed for the remainder of the month. Not available on Starter Plans
FREE unlimited uploads	Uploads are never included in your monthly data allowance.
10 FREE mailboxes	Great news for families still sharing a single email address. Bigger families may be accommodated upon request!
Netspace VoIP	Use Netspace VoIP (Voice over Internet Protocol) to make calls over your Broadband Internet connection saving you big dollars on your phone bill.
FREE spam and email virus filtering	Our spam filter and email virus filter will help prevent known spam and viruses from making it to your inbox.
Convenient payment options	Choose between Credit Card or Direct Debit options for easy and convenient payment of your Netspace broadband account
FREE webspace	All broadband accounts receive 10 Mb of personal webspace, hosted by Netspace.
FREE online gaming on Gamespace	Our state of the art online gaming realm features over 60 game servers running over 30 multiplayer games. The best part is that Gamespace traffic does not count towards your monthly download allowance. Free traffic not available with Starter plans. Gaming software not included.
Netspace Gallery	Your own personal online photo album! Simple to set-up & store your photos online. Space limits apply
FREE traffic sites	Traffic from Gamespace and some other servers does not count towards your monthly download allowance – for more detail see http://www.netspace.net.au/sfoa/free_traffic.php
FREE Email Forwarding	You can set up email forwarding so that all emails sent to your primary Netspace email address are automatically forwarded to the email address of your choice.
FREE backup dial up account	All broadband accounts include a free backup dial in service – great for when you're travelling nationally or waiting for your ADSL to be connected. The backup dial up account can only be used when your ADSL account is not in use and downloads are counted towards your broadband usage.
MyNetspace online account management	Check your usage, change your password, adjust your billing details, switch plans – you can perform all your account related tasks online using the MyNetspace portal.
Free telephone and online support	Our Customer Service team is on duty 7 days a week. We've got a comprehensive online support section too.
Netspace Roaming	Connect from over 60,000 access points in more than 150 countries including Australian Wi-Fi Hotspots. Additional fees apply.

SOHO Broadband Features

Special features specific to SOHO Broadband Plans
Service Level Agreement (SLA)	SOHO customers require and receive a high level of service uptime, bandwidth and connectivity.
Optional Static IP Address	Like to run an email server or virtual private network? SOHO customers can request a Static IP address free of charge.
Higher Shaping Speed	On flat rate SOHO plans the shaping speed is 128k - much faster than that of flat rate residential plans.
Dedicated Business Support Line	SOHO customers have access to a dedicated business support number so they receive a priority response.
Business Name Account	Your accountant will love that your business name can be attached to your SOHO account making tax time easy.
Other features of SOHO Broadband Plans
Flexible agreement options	Choose between 6, 12, or 24 month agreements - or have no agreement length at all.
Generous downloads	All our SOHO plans are provided with generous data allowances, so you can really take advantage of all that speed.
Free telephone and online support	If you run into trouble you can always contact our support staff - on duty 7 days a week, from 8 am to 10 pm on weekdays, and from 10 am to 6 pm on weekends. We've got a comprehensive online support section, too.
Wi-Fi Hotspots	Your Netspace Internet account can be used at more than 60,000 Wi-Fi Hotspots and hotel broadband Ethernet ports in more than 160 countries, meaning you could be reading this from an airport lounge, hotel or a café in Paris. Not available on Block accounts
Netspace Roaming	Netspace Roaming allows you to connect from over 60,000 access points in more than 150 countries including Australian Wi-Fi Hotspots. So next time you’re on the move for work or pleasure use Netspace Roaming and enjoy Internet and email access from almost anywhere.
Free unlimited uploads	Unlike some other broadband providers, we never include uploads in your monthly data allowance.
Free dial up account	All SOHO accounts are entitled to a free backup dial in service - great for when you're travelling on business or waiting for your ADSL to be connected.The backup dial up account can only be used when your ADSL account is not active.
Free spam and email virus filtering	We get annoyed by spam as much as you do. Our spam and email virus filter will stop known spam and viruses from ever making it to your inbox.
Free mailboxes	Where would the Internet be without email? By joining Netspace Broadband you're entitled to 10 free mailboxes. And if 10 is not enough, you can purchase more online.
Free web space	Does your business need a webpage? All broadband accounts receive 10 Mb of webspace, hosted professionally on Netspace servers.
FREE traffic sites	Traffic from Gamespace and some other servers does not count towards your monthly download allowance – for more detail see http://www.netspace.net.au/sfoa/free_traffic.php
Online account management tools	Check your usage, change your password, adjust your billing details, switch plans - you can perform all your account related tasks online using the MyNetspace portal.

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